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Welcome to IT-Benchmarking.org PDF Print E-mail

the global network of professionals in the area of IT service performance measurement

 
Vision-Statement PDF Print E-mail
A global and free of charge platform used by specialists for the improvement of inter-company or inter-branch comparability providing shared experience in the IT-benchmarking area.
 
Objectives of IT-Benchmarking.org PDF Print E-mail
  1. Provide a platform:
    • for all professionals in the area of IT-Benchmarking
    • where inter-company or inter-branch comparisons can be initiated and socialized
    • on one hand benchmarking providers can present their services and on the other hand interested parties are able to understand in which regions, branches, IT functions reliable market values are available
  2. Promote an international network linking the experts to facilitate information sharing
  3. Standardise underlying definitions to prevent comparison between apples and oranges
  4. Develop and share simple but significant sample questionnaires for all aspects of IT Benchmarking
  5. Provide guidelines and facilitate the exchange of information for different aspects of a typical IT-Benchmarking process, e.g:
    • What are good efficiency KPIs?
    • How can IT effectiveness be measured and in the end demonstrated to business owners?
    • How to identify a best practice?
    • How can saving potentials be identified respectively quantified?
    • What is a good technical platform to support an IT-benchmarking process?
    • How to present the results of the benchmarking process to respective stakeholders?
 
IT-Benchmarking Definition PDF Print E-mail
  • IT benchmarking (also "best practice benchmarking") is a process used in management and particularly strategic management, in which organisations evaluate various aspects of their IT services in relation to best practice.
  • Usually – but not necessarily – benchmarking takes place within their own sector (branch or region).
  • This then allows organisations to develop plans on how to adopt such best practice, usually with the aim of increasing special performance aspects.  Benchmarking may be a one-off event, but is often applied as a continuous process in which organisations seek to challenge their practices.

- - - - - - - - - - - - - - -Another Definition  - - - - - - - - -

excerpted from the Whitepaper of Martin Kuetz / Jochen Michels  ( should be posted aside the existing definiton in the blog)
(IT-) benchmarking is the regular measurement of different, but similar and independent objects according to standard measurement methods as well as performance- and efficiency-oriented metrics (benchmarks) based on measured data which are ideally standardized or even normalized and have the aim to derive measures for each object by comparative analyses of both the measured data and also the extrapolated benchmarks which in the end lead to better performance- and efficiency measurements in subsequent periods.